Effective Date: July 12, 2025
- Contact information: name, phone number, email address
- Appointment details and communication logs (SMS, emails)
- Transaction data via Stripe or PayPal
- Voluntarily submitted forms and responses
- We currently do not collect IP addresses or geolocation data
We use your data to:
- Deliver automated communications on behalf of dental clinics
- Schedule and manage appointments
- Support reactivation campaigns and CRM functions
- Process payments securely
- Maintain account access and service logs
We implement physical, administrative, and technical safeguards to comply with the Health Insurance Portability and Accountability Act (HIPAA). All patient data is treated as Protected Health Information (PHI) and is handled with strict confidentiality.
Patients opt-in to receive SMS and email communications via digital forms or in-person registration. All marketing messages include opt-out instructions. Clinics are responsible for ensuring proper consent procedures.
We may use tools such as:
- Stripe and PayPal for payment processing
- Secure automation workflows via n8n
- CRM and message delivery systems hosted on enterprise-grade infrastructure
We do not expose or license our backend platform to clients or third parties.
You may request a copy or deletion of your data by contacting [email protected]. A processing fee may apply for full data export or deletion, subject to identity verification and legal retention policies.
Clients are granted secure access to a private sub-account on our platform. All activity is logged and monitored. Abuse, unauthorized use, or breach of terms may result in suspension or termination.
We may implement cookies and analytics tools (e.g., Google Analytics, Meta Pixel) to improve the service and monitor usage trends. These tools will be listed in this policy once activated.
All data is stored on secure, encrypted servers located in the United States. Only authorized personnel may access sensitive records, and all access is monitored and logged.
We may update this Privacy Policy periodically. Revisions will be posted on our website and effective immediately upon publication.
For questions about this Privacy Policy or your data, contact us at:
Email: [email protected]
Company: ZED SOLUTIONS LLC